Professional Experience

Extramart Convenience Limited

Home Farm Road, Dublin 9, Ireland

• Supported daily business operations in a fast-paced Irish working environment, with responsibility for staff coordination, operational planning, service standards and process consistency.
• Ensured suitable staffing levels to meet business demand while maintaining smooth workflow, service continuity, team productivity and accurate day-to-day operational records.
• Improved operational efficiency by identifying process gaps, supporting practical changes and maintaining consistent communication with team members.
• Developed and supported local marketing and sales promotion initiatives to improve customer engagement and business performance.
• Built and maintained positive employee relationships by providing day-to-day support, guidance and clear communication to staff members.
• Strengthened commercial awareness, people coordination, workplace discipline and documentation habits, which are transferable to QA environments requiring accuracy, structure, compliance and cross-functional teamwork.

Allied Pharmaceuticals and Promoters

Ernakulam, Kerala, India

• Worked in a pharmaceutical quality control environment, supporting QC documentation, controlled data handling, departmental reporting and process improvement activities.
• Managed critical company database records with strong attention to accuracy, completeness, traceability and information integrity, supporting reliable quality records and decision making.
• Completed assigned QC tasks and projects in line with agreed standards, specifications and internal procedures, maintaining a consistent quality-first and compliance-focused approach.
• Prepared clear reports summarising departmental and organisational activities for supervisors, supporting planning, resource allocation, quality review and operational decision making.
• Coordinated with internal teams and external resources to progress work efficiently while maintaining alignment with organisational quality expectations and controlled procedures.
• Identified areas for improvement within quality control processes and supported practical enhancements to reduce errors, improve consistency and strengthen documentation quality.
• Contributed to a culture of compliance through accurate record keeping, responsible data management, structured reporting, SOP discipline and professional communication.